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MLA 2020 Annual Conference

9/30/2020 » 10/2/2020
MLA 2020 Conference - Sponsorship

9/30/2020 » 10/2/2020
MLA 2020 Conference - Exhibitor

2020 MLA Conference: Sessions
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Breakout Sessions Schedule

The breakout session details are included below.
All times listed are in Central. 

Jump to view a specific Conference day:
Wednesday  |  Thursday  |  Friday


Wednesday, Sept. 30 
Session 1 | 1:00 - 1:50pm

Discover the New ELM Collection of Databases
Presented by: Beth Staats, Linda Mork, Carla Pfahl
As you may be aware, the new eLibraryMN (ELM) collection was unveiled July 1, 2020.  Join Minitex Reference Outreach & Instruction librarians as we take a look at this new selection of statewide resources available to us.  In this session, learn about new resources in eLibrary MN, and get a refresher on those that are still part of the collection.

Minitex and State Library Services Meet-Up
Presented by: Maggie Snow, Jennifer R. Nelson
We're in unprecedented times for libraries: the Covid-19 outbreak has made us rethink most things, from electronic resources and Open Access, to remote research, virtual programming, and more. As our library world continues to change rapidly, the collaborative efforts of Minitex and State Library services remain strong. We're committed to serving Minnesota's libraries now and in the future. Join us for a conversation and share your thoughts and observations.

Reading for Justice: A Database for Children's & YA Literature
Presented by: Katie Retterath, Laura Bell, Dr. David McKoskey
The Reading for Justice Database aims to provide librarians and patrons with better access to YA and children's literature book subjects centered around social justice. This database began as a project in Dr. David McKoskey's Database Management course at St. Catherine University. The project then continued to develop through an independent study where the goal was to build a website and user interface for the database. The website includes a search page, report page, and an administrative page for editing.  The presentation will cover the initial stages of the database's development, the challenges of gathering data, preventing a default from skewing our data, and the overall process of connecting the database to our user interface. We hope we have created something that librarians and patrons would find useful for identifying books centered around themes of social justice.

Evaluation Comes in All Sizes: What's the Right Fit for Your Library?
Presented by: Verena Getahun, Stacy Lienemann, Karen Pundsack, Audrey Betcher, Sue Sowers 
How can you find out if your library is making a difference? What do evaluation and program improvement look like at a multi-county public library system? Is it any different at small rural library? Why bother with measurement and evaluation, anyway?  Join us for a lively discussion with panelists from a small library, a medium-sized library, and a larger system. Evaluation can be an intimidating topic for some, so the goal of this session is that you will walk away with a hopeful vision of what being more data-informed looks like, no matter the size of your library.

Wednesday, Sept. 30 
Session 2 | 2:00 - 2:50pm

Sweetgrass & Storytellers: Creative Narratives of Ojibwe Women's Lives
Presented by: Linda LeGarde Grover

Cooperative Collection Management in Minnesota
Presented by: Matt Rosendahl, Katy Gabrio 
Libraries face competing pressures to provide access to materials, but also to reimagine and redesign spaces occupied by stacks in order to meet the diverse needs of today's campus communities. Increasingly, libraries are working together to address these demands. The Council of Academic Library Directors, convened by Minitex, has been working on this issue for three years. This group recently completed an LSTA-funded Cooperative Collection Management pilot project where libraries analyzed their collections and collectively agreed to retain their scarcely-held items to ensure long-term access to researchers and resource sharing networks. Learn more about this effort, and participate in an informal input session during the presentation to help inform the future of the project.

Popping Up at a Library Near You: Experiential Learning, the Toaster, and the University of Minnesota Libraries
Presented by: Carissa Tomlinson, Danya Leebaw
As the needs of our students and the priorities of our institutions have changed over time, academic libraries have been quick to repurpose spaces, change services, and offer new technology. For example, when curricula began to emphasize collaborative group work, academic libraries added group study spaces and learning commons. Now, as many universities and colleges have shifted focus to experiential learning, there is a new opportunity for libraries to support the needs of our students. This presentation will focus on the University of Minnesota's new Toaster Innovation Hub and how it supports student engagement and academic success through student-led innovation and entrepreneurship programming, makerspace equipment, and unique collaboration spaces for student organizations and project groups. Attendees will take away scalable ideas to implement at their own libraries.

Minnesota Public Library Structures - Simplified
Presented by: Carla Lydon, Ann Hokanson 
Become a more informed library advocate: learn the fundamentals of Minnesota library systems and structures. Develop a deeper understanding of how Minnesota libraries are funded, organized, and governed. Decipher library jargon like Minimum Level of Support and Maintenance of Effort. Discuss the similarities and differences between federated and consolidated regional public library systems. Learn how federal, state, and local library support translates into local library services. Understand how Minnesota law ensures access to library services for all.

Wednesday, Sept. 30 
Session 3 | 3:00 - 3:50pm

Picture Books, Cartoon Monkeys, and Creating in a Pandemic
Presented by: Chris Monroe
In this digital presentation, Chris Monroe will talk her way through a visual journey about her career as an artist, cartoonist, and picture book author. The road travels from her early days as an elementary school cartoon rebel, to her recent experience seeing her picture books go from hardcover to Netflix. There’s also a not-so-funny, funny part about continuing to write, draw, and be humorous and creative during a global pandemic. One part “How-To” and another part “Maybe Not.”

The Five E's of Libraries: Crafting Compelling Library Messaging
Presented by: Jim Weygand, Beth Burns 
Libraries are among society's most essential public resources, right up with schools, fire departments, and public transit. At the same time, we stand distinctly apart. After all, everyone understands the straightforward purpose of a fire department, and no one disputes its necessity. In contrast, libraries offer their community a myriad of important services and in-demand resources. Comparatively speaking, this value proposition is far much more difficult to articulate.   With this paradox in mind, United for Libraries developed the E's of Libraries messaging framework. This easy-to-use, nimble, and impactful scheme allows library staff and supporters to conceptualize and communicate the institution's value in a new way. Armed with the E's outlook (Education, Employment, Entrepreneurship, Empowerment, Engagement), advocates will find themselves better equipped to push for their library's rightful share of the finite funding pie. In addition to learning about this tested and replicable model (and helpful, real-life case studies), session attendees will come away with ideas on how to customize the E's to their own community, operational strengths and weaknesses, and funding landscape.

Grass Roots or Astro Turf? An Examination of Coordinated Efforts for Legislation
Presented by: Ginny Moran, Jami Trenam 
The Schoolhouse Rock video, “I'm Just a Bill,” is how many of us learned, in idyllic fashion, how legislation is created in our government bodies. While technically, that process is accurate, we also know that often legislation can be massively coordinated at all levels of government. Is that just good grass-roots organizing? Or is that astroturfing? This session will examine how organizations including the Minnesota Library Association and national organizations such as the American Legislative Exchange Council (ALEC) work with legislators to influence the legislative process, and how individuals can shape this activity. As library workers, we can play an important role in our communities when we talk to our elected representatives about our specific concerns and bring our issues forward.

You CAN Field Legal Research Questions: Essential information for the reference librarian
Presented by: Pauline Afuso, Karen Westwood 
When public librarians get legal questions at the reference desk, there can be confusion as how to best respond. While public librarians are not expected to be expert legal researchers and they should not give legal advice, there are some core legal resources available for free on the internet. Familiarity with these materials will help librarians help patrons, and also aid librarians in knowing when patrons need more than legal information and it is time for a referral to a law library, free legal clinic, or attorney.  Attendees at this session will be able to: Identify 6 key free online legal resources that every public librarian should know; Recognize when it is appropriate to refer a patron to a law library or an attorney; and, List three reputable resources for attorney referrals.

Wednesday, Sept. 30 
Session 4 | 4:00 - 4:50pm

Creative Hands: Adventures in Creating a Successful Adult Craft Program Series
Presented by: Olivia Hedlund, Carol Nelson, Liza Shafto
Join us to learn about Creative Hands, a series of adult craft programs held at Anoka County Library.  The program series started several years ago and is still going strong today.  We'll share lessons learned, how the program expanded to more than one library and then into a virtual format, how we craft on a budget, and patron outcomes and feedback. We'll also share actual programs we've completed so you have ideas you can take back to your library!  A few classes we've done include suminagashi, mandala painted rocks, rosemaling, faux stained glass, and arm knit infinity scarves.

Easy Graphic Novels for Hard Times: 2020 Graphic Novel Vision
Presented by: Amy Boese, Marcus Lowry 
Graphic Novels increase circulation and appeal to reluctant readers. They provide relief for summer slide and are a great way to address complicated and thorny topics for all ages. In short, they are amazing, and we want to provide you with the best titles for libraries for 2020. Covering kid, teen, and adult graphic novel readership, always with an eye to highlight POCI creators, we present this year's 42 titles in 50 minutes:  2020 Graphic Novel Vision.

Minnesota's Libraries at the State Capitol
Presented by: Jami Trenam and Sam Walseth
Join the MLA legislative chair, incoming chair and MLA lobbyist for an overview of MLA's legislative priorities. We will recap the recent regular and special legislative sessions in 2020 and overview factors such as the economy and the election that may impact library issues at the legislature in 2021. Learn how to stay connected and help tell the story of how libraries are helping Minnesotans navigate the unique challenges the COVID-19 pandemic has placed on all of us.

Thursday, Oct. 1 
Session 5 | 8:00 - 8:50am

Health Reference: The Basics in Less than 60 Minutes
Presented by: Katherine Chew
Coronavirus pandemic. Opioid crisis. I have just been told I have diabetes, what can I eat?  Is that new treatment I just saw on Facebook safe? I am new in town, can you recommend a doctor? Finding quality and accurate health information is not always an easy process. People often need assistance in locating appropriate resources to answer information requests. Studies show that most Americans view libraries as important parts of their communities, with a majority reporting that libraries have the resources they need and play at least some role in helping them decide what information they can trust. This session will cover the basics of providing health reference, from understanding the challenges of providing health reference, conducting an effective health reference interview that includes communication strategies to identify the health information needs of patrons, what are the ethical guidelines for protecting patrons' privacy and confidentiality and simple methods for evaluating online health information that can be easily explained to patrons. And to wrap up, where to find additional sources of health reference training.

The Vision Forward: MDL 2020 Update and Future Directions
Presented by: Molly Huber
What's new with the Minnesota Digital Library (MDL)? Join MDL Outreach Coordinator Molly Huber to learn about recent projects and initiatives and help shape future directions for MDL. In this session, she will share information about the latest and greatest additions to MDL's premier collection, Minnesota Reflections, as well as provide an update on progress with the standardized rights statements implementation project. She'll also talk about the expanded Primary Source Sets project, what has been done so far and how attendees can get involved. The session will wrap up with a vision of the future for MDL, incorporating audience input, and provide insight on what new initiatives and educational opportunities are on the horizon. Attendees will gain a better understanding of MDL's recent work and how it intersects with and enhances efforts in the Minnesota library community, as well as have the opportunity to have their voices heard as MDL looks ahead.

Community Read Programs:  Having Success with In-Person and Virtual Programs
Presented by: Samantha TerBeest Berhow
After six community read programs with ups and downs, Samantha will discuss what makes a community read successful, what doesn't, and what to do when all your plans need to go virtual.

I Can Be Perfect, I Promise!
Presented by: Wyatt Fertig
Do you believe that perfection is within your grasp if you only work harder? Do you subscribe to the enticing idea that avoiding mistakes is the pathway to success? That's because striving for perfection is often deeply woven into our personal, workplace, and cultural narratives. The downside is that perfectionism drains our energy, diminishes our creativity, removes our humanity, and reinforces white supremacy. Library workers are often particularly prone to perfectionist attitudes as we struggle to meet the complex needs of our communities. In this session we will explore the answers to the question, "What might happen if library workers allowed themselves to act a little less perfect?"   By the end of this session you will: Identify personal and cultural causes of perfectionism; Recognize the consequences of perfectionism and their contribution to unsustainable ways of working; and Choose from 5+ antidotes to perfectionism and take the first steps in practicing a new habit.

Thursday, Oct. 1 
Session 6 | 9:00 - 9:50am

Resilience 101
Presented by: Julie Zaruba Fountaine
During this interactive lecture participants will apply numerous strategies to help foster resilience in your life; and apply resilience-building tools to improve your performance and engagement at work.

Clearing Fines and Clearly Telling Our Story: How We Used Data Analytics to Prepare for Fine Forgiveness Week
Presented by: Christie Kess
In April 2019 Dakota County Library celebrated Fine Forgiveness Week when customers' fines were automatically waived when they used the Library. The Library made thoughtful and intentional use of data before, during and following the event in order to gather a clear picture of how Library users experience fines. This session will cover various ways Dakota County Library used analytics to gather data for Fine Forgiveness Week: -Using analytics to estimate potential waiver totals for the event -Investigating past fine payment trends -Estimating revenue impacts based on past trends -Learning from past payment data to add context to the stories our customers shared about how fines impact them. The event was very successful and helped support Library values of providing positive and welcoming experiences, and valuing free and open access. With the data gathered from this event, we are better able to clearly tell the story of how fines impact Library customers.

Outreach and Engagement from more than 6 feet away: Connecting through outreach during COVID-19
Presented by: Janis Shearer, Ann Zawistoski, Kristen Mastel
As outreach and engagement work was disrupted by the COVID-19 pandemic and the state's shelter-in-place orders; libraries were forced to shift gears, prioritize services, and implement online instruction and activities. In this session, we will discuss how your library addressed these challenges regarding outreach and engagement. What are your goals?  Have they changed in the pandemic? How do you foster community and learning from a distance? How do you assess your work? Join us for conversation about the outreach and engagement goals, tools, partners, and resources you can use in an online environment, and a few failure confessions as well.

Level Up MN!
Presented by: Matt Lee, Linda Mork, Ann Walker Smalley 
Professional development helps library staff to grow in their careers, and to better serve their patrons and researchers - to level up to new challenges and achievements. The new Level Up MN website ( supports library staff as learners across the state. This session will introduce the new site along with the network of Minnesota library organizations behind it that work to serve library staff in their professional growth.   This project was introduced in a very early stage at the MLA 2019 conference, and we're excited to move it forward together. Come take part in a discussion of the professional development opportunities currently available, and in ways that we can work collaboratively to serve the library community's future learning needs.

Thursday, Oct. 1 
Session 7 | 10:00 - 10:50am

A Series of Fortunate and Unfortunate Events: Writing, Life, and Programming During a Pandemic
Presented by: Margi Preus
Writing, like life, is a series of fortunate and unfortunate events. Newbery Honor author Margi Preus will share a bit about the ups and downs of writing—and having three new books published—during a pandemic. On a more cheery subject, we’ll take a look at how some Minnesota authors are adapting their presentations for this new mostly digital world and discuss how authors and libraries can work together to reach readers, writers, and schools and classrooms in new ways.

Design Playbook: Covid 19 Impact
Presented by: Sara Rothholz Weiner, Carla Powers
Due to Covid-19, libraries have implemented creative and innovative solutions for providing services and programs that support their mission and community needs. In June 2020, Duluth Public Library with Gensler launched a unique Discovery, Programming and Planning phase for a potential future renovation and re-stack project for the Main Library branch. We will share research of how libraries responded around the globe to the Pandemic; results from a Gensler library snap survey issued in April 2020 to ALA Connect Posts and to library staff in the U.S. addressing Library challenges and responses; and our processes, "playbook", and lessons learned while Duluth embarked on this unprecedented inquiry about the library of the future for their unique community in these unprecedented time.

Wikidata and Libraries: An introduction
Presented by: Sara Ring, Lizzy Baus, Greta Bahnemann 
Wikidata, an editable knowledgebase for structured data, is growing in importance to the library community. The 2018 OCLC International Survey of Linked Data for Implementers shows a surge of library linked data projects that consumed Wikidata from 2011 to 2018. So, how are libraries using Wikidata, and what are the benefits? How can your organization participate? Join Minitex staff for an overview of some of the library projects using Wikidata to enhance user discovery. Staff will also do a deeper dive into a pilot project that the Minnesota Digital Library participated in, OCLC's CONTENTdm Linked Data Pilot Project. The recap will include an overview of the project, the project's goals and objectives, and a review of the tools developed for the pilot participants.

White Librarian Work: continuing a conversation about anti-racism in libraries
Presented by: Amy Boese, Carol Jackson, Melissa K. Prescott
In June 2020 we had a much needed but brief MLA Community Conversation about the responsibility of white library staff to actively pursue anti-racist work as part of their library work. We collected resources, identified obstacles, and proposed some basic actions to take immediately to deconstruct whiteness in our spaces. We will come together to think through the work we've done since June, consider how we have centered this work through the books, podcasts, documentaries, social media being offered by Black, Brown and Indigenous creators, and share new issues that have come up, along with new solutions. This will be small group work based on library type and location, and informed by a survey of folks interested to determine breakout sessions.


Friday, Oct. 2 
Session 8 | 9:00 - 9:50am

The Life and Times of a Parliamentarian
Presented by: Pat Reymann
A what?? Find out who parliamentarians are, what they typically do to serve clients, what their mission in life is, and how they earn their credentials. 

Highway to the Data Zone: Getting to Know Minnesota's Early Childhood Longitudinal Data System
Presented by: Jennifer Verbrugge
Minnesota was one of the first states to build an early childhood integrated data system. The ECLDS launched in 2016, and links data from across state agencies to give users a more complete understanding of how Minnesota's youngest children and their families use available public programs and services. Learn about the features of the ECLDS, its website, and other P-20W data work in Minnesota, and then discuss how public library data might be incorporated into the system to better tell the story of the benefits of library access to young children and their families. Visit to acclimate yourself a bit to the site before the session.

Controlled Digital Lending: An Overview
Presented by: Gerri Moeller, Nancy Sims
Controlled Digital Lending (CDL) is an innovative practice that involves libraries lending digital copies of books which they own in print. Some institutions are already implementing CDL; many others are discussing it. The Internet Archive's Open Libraries program is one example, and some organizations have relied on similar principles to provide expanded online access to collections during the COVID-19 pandemic. This presentation will review the issues so that any library worker can deepen their understanding. How are libraries using CDL? Why is it controversial? What does it mean for your institution? Are there ways that CDL can be used that present less risk or controversy?

The great pivot: The evolution of online instruction toward trauma-informed teaching
Presented by: Katherine Nelsen, Kate Peterson, Kim Clarke, Lacie McMillan
As the coronavirus necessitated the rapid closure of the University of Minnesota campus, librarians were faced with the challenge of pivoting to online delivery for course-integrated instruction sessions, workshops, and even entire courses. Instead of cancelling these offerings, we took up the challenge and quickly rethought and redesigned them to meet the needs of our students and institution. Based on advice from our campus mental health experts, we enhanced our fall planning with trauma-informed teaching methods. During the session, we will talk about our experiences with the quick pivot to online delivery mid-semester and share our experiences integrating trauma-informed teaching methods into development and delivery of Fall teaching.

Friday, Oct. 2 
Session 9 | 10:00 - 10:50am

Minnesota Author Project: Celebrating the 2020 Winners
Presented by: Sarah Hawkins, Emily Gooding 
This session will highlight all three Minnesota Author Project 2020 winning authors.  The Minnesota Author Project is an annual contest that encourages strong relationships between indie authors, local libraries, and readers. Now in its third year, the Adult and Young Adult Fiction categories identifies and promotes high-quality indie fiction. New this year, the Communities Create category celebrates the organizations and communities that are producing written creative works and recognizes the role public libraries play in content creation and archiving community stories. Come celebrate the 2020 winners with us.

Build-a-Book Workshop
Presented by: Monica Howell
Learn a variety of ways to create small books and zines plus ideas for content in this hands-on workshop. Everyone has stories to tell, but sometimes they need a little help putting their stories down on paper. This session will provide you with a basis for your own library programming on creating zines and small books using folding, gluing, and sewing techniques, which you'll practice in the session. We'll discuss ways to come up with ideas for content, including memoirs, poetry, flash fiction and non-fiction, lists, instructional or educational content, artwork, and more. We'll also consider some very basic graphic design principles that can make a book more effective. Book- and zine-making classes are appropriate for patrons of almost all ages, from little kids through seniors, and of most physical and mental abilities, since the materials can be adapted easily to suit patron needs. If they want to practice making the book structures demonstrated in this session, attendees should provide several pieces of 8.5 x 11 paper plus a writing utensil. Other arts and crafts materials/tools that attendees may have, such as glue sticks, scissors or x-acto knife, needle, yarn or embroidery floss, ruler, and cutting mat, will also come in handy during this session.

How can libraries adopt adaptive learning techniques in their instruction sessions?
Presented by: Krista Jacobson
Librarians giving instruction sessions, especially one shot instruction sessions, are faced with teaching students whose library experience runs the gamut between unfamiliar to very familiar with library services.  This is especially true if they end up in multiple classes with library instruction.    Due to the rapid shift to online instruction, one librarian decided to explore if there were online tools available at low costs which would support students with less information literacy instruction and allow those with more knowledge to move to advanced topics more quickly.

Interns and Student Employees in Special Collections: Using Shared Interests to Energize Innovation
Presented by: Emily Beck, Lois Hendrickson
This session discusses our experience of mentoring graduate and undergraduate student employees and interns in the Wangensteen Historical Library of Biology and Medicine at the University of Minnesota (WHL). We explore the ways in which staff work with students and interns to create opportunities that address library-specific goals and encourage students to grow their talents and interests. Our mentorship philosophy at the WHL includes putting students' futures at the forefront of their work by focusing on experiential learning that lets them ‘struggle' through complex research, learn digital humanities software, and become familiar with accessibility and equity practices in libraries. Mentoring students in this way presents multiple challenges, including how to align library goals with students' abilities and interests and how to manage our time commitment to them. Outcomes of this work include dynamic physical and online exhibits, pop up experiences, innovative programming, and research that reaches a global audience.   This session features a dialog with a panel of former WHL graduate and undergraduate student employees and interns about their experiences in the library. Their diverse educational backgrounds speak to the universality of the importance of research experiences in libraries. After a moderated discussion, attendees are invited to ask questions of these students in order to gain insight into the ways of creating successful student mentorship opportunities.

Friday, Oct. 2 
Session 10 | 11:00 - 11:50am

Minnesota Center for the Book: Year in Review
Presented by: Alayne Hopkins
October 2019 - September 2020 proved to be a busy, banner year for the Minnesota Center for the Book. And not just in spite of COVID-19, but in some ways because of the pandemic ands its fallout.  As facility closures and social distancing measures came into effect in spring 2020, the Center for the Book leaned into and quickly expanded its online offerings.   For the first time in its 32-year history, the Minnesota Book Awards could not hold an in-person ceremony. In lieu of that 800-person celebration, the program simulcast live announcements on YouTube and SPNN. Attendance, donations, and enthusiasm for this reimagined ceremony all exceeded expectations.  In addition to the April 28 capstone, the Book Awards reconceptualized its popular, one-night Meet the Finalists event as a web-based miniseries.   Also in April, the Center for the Book led a coalition charged with planning and rolling out the inaugural cycle of One Book | One Minnesota. OBOM is a statewide book club that invites Minnesotans of all ages to come together (virtually) to enjoy and discuss an important title. Organized with minimal lead time, the program engaged libraries and schools across the state in a dialogue around Because of Winn-Dixie by Kate DiCamillo.

Academic Libraries in the Time of Covid-19
Presented by: Christina Buckles, Bekky Vrabel, Fiona Ihinger, Wanda Marsolek, Sean Leahy
Libraries across the state have adjusted to the COVID-19 situation, and academic libraries are no exception. What had been frequently a high-touch campus resource for faculty, students and staff had to immediately transition into remote work. How did academic library workers around Minnesota respond to the staffing changes demanded by the coronavirus? How did we engage our communities at a distance? What did instruction and research support look like in this changed environment? In what ways are things we learned in the spring informing our work lives now? This panel explores the different experiences of academic library workers around the state as they grappled with the evolving situations on their campuses during the spring and brings us into the present with snapshots of current practices.

Global Trends, Local Practice: a Minitex Cataloging & Metadata Update
Presented by: Sara Ring, Lizzy Baus, Laura Vavrosky 
As cataloging and metadata work becomes more and more globally connected, it is increasingly important to pay attention to local concerns. How can we serve our particular communities while using global databases and national controlled vocabularies? How will developments in cataloging standards, linked data, and conceptual models affect your library? Join Minitex and other Minnesota library staff to learn about recent and upcoming developments in the cataloging & metadata universe and how they impact local practice.

B is for Bisexual: Why you should and how you can support library staff, patrons, and volunteers who identify as Bi+
Presented by: Martha Hardy, Angel Gardner-Kocher, Camille Holthaus
The vast majority of the LGBTQIA+ community is attracted to more than one gender. This demographic, the Bi+ community, faces greater disparities than their gay and lesbian counterparts when it comes to mental health, domestic violence, substance abuse, and workplace safety. As a team within our county library's LGBTQIA-focused workgroup, and in partnership with a local advocacy group, we developed a system-wide presentation and training for library staff to dispel myths and assumptions, bring awareness to the disparities that the Bi+ community faces, and increase participants' knowledge of resources that will allow them to serve and support our Bi+ patrons and colleagues. We will share the data that led us to consider this training necessary, the process of partnering with an outside organization, and the lessons learned from our post-training evaluations. Upon leaving this session, attendees will be able to summarize the unique difficulties faced by the Bi+ community, assess their own communities' awareness of Bi+ disparities and resources, and apply their knowledge constructively within their home organizations to develop a welcoming and safer space.

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